Live Chat Support in Shared Hosting
Together with the phone and ticket support, we offer live chat support as well. You can contact us every day, including weekends and holidays, and we can give you more information about the Linux shared hosting that we offer if you are not among our customers yet, or about common and billing questions in case you already have an account. Although for entirely tech matters you will need to open a trouble ticket to the technical assistance team, since such issues require more time to be resolved, you can still get in touch with us on our live chat for some technical details. For instance, we are able to help you set up an e-mail address in your e-mail client or troubleshoot numerous issues, saving you a long time. Even if our phone lines are already off for the day, you can speak with a live person.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as part of our services, so whenever you have any questions about our Linux semi-dedicated hosting plans, you will be able to get in touch with our customer care team whenever you need regardless of whether you have already purchased an account or not. In general, the chat service is intended for billing, pre-sales and general questions and problems, yet we are able to help you with many tech questions too. We can help you choose the right package for your websites if you do not have an account yet, we can answer any kind of billing questions or concerns you may have or we can assist you with setting up your new email address on your PC or smart phone - all the abovementioned will be done timely since our live chat service is online all the time, every day. Any time you require help, you can talk with an agent and save time and effort.