When you acquire your own hosting server, you will have more liberty as to what you are able to install and run compared to a shared hosting account. With a shared service, you've got access simply to your own account, hence you're not able to install server-side software. Even though this is not an issue for the majority of script-driven programs, there are some that have particular requirements and need specific software to be present on the server either for some additional functionality or for them to work at all. In case you have practical experience, you won't have any issues to run the machine, but if you do not, you may simply not have the capabilities to deal with everything and use the script applications you want. If that is the case, you could use our Installation & Troubleshooting upgrade, which means that our system admins can setup everything for you and assist you with any problems that you might face.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired with all VPS server plans we offer and you'll be able to add it either during the signup or at any time after using your billing CP. It comes with an hour of custom work on your server, so our administrators will be able to aid you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in the event that it doesn't work efficiently, so you'll not need to waste time to find out what is wrong since they can aid you in a very quick and expert manner. As this is a one-time upgrade, you can get it just when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is helpful when you are unable to do something by yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a specific task.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any one of the Linux dedicated servers that we offer at any time that you need it. If you need some custom work from our administrators as soon as your web server is set up, you can order the upgrade during the hosting server signup procedure, or when you need something to be done later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your machine, so in case you encounter any issues to install a third-party software or some app gives errors and doesn't work the way it should, our experts will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.