Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server plans we offer and you'll be able to add it either during the signup or at any time after using your billing CP. It comes with an hour of custom work on your server, so our administrators will be able to aid you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in the event that it doesn't work efficiently, so you'll not need to waste time to find out what is wrong since they can aid you in a very quick and expert manner. As this is a one-time upgrade, you can get it just when you need it and if a given task takes a shorter period, the rest of the minutes will be available for the future and won't be reset in the end of the month. This upgrade is helpful when you are unable to do something by yourself or in case you have our Managed Services upgrade, but the half an hour of custom work it includes are not enough for a specific task.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the Linux dedicated servers that we offer at any time that you need it. If you need some custom work from our administrators as soon as your web server is set up, you can order the upgrade during the hosting server signup procedure, or when you need something to be done later on, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your machine, so in case you encounter any issues to install a third-party software or some app gives errors and doesn't work the way it should, our experts will be able to aid you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you shall be able to see it within the billing area. This upgrade is suitable in case you don't have a lot of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the half an hour custom work it includes.