Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Reply Guarantee

  • Our crew of professionals will do their best to answer to your help tickets within about 1 hour. If, however, the trouble you have come across demands the help of the Admin =Team,= we’ll address the ticket to the technician on shift and will write a reply to let you know.

  • Top quality support service
  • Expert Customer Support Service

  • We are working for you round the clock to provide you with useful information and technical support and to help you with any problem that you could run into while administering your virtual server. We’re able to assist you with all installed in advance software packages, like your OS, server administration panel (with respect to the VPS type) and the Web Control Panel made entirely by our company.

  • Intuitive help center
  • An Informative Help Zone

  • A thorough and consistently updated articles base is incorporated into our custom–built Web Control Panel. It offers you quick tips on how to conduct all of the necessary web site managing duties. The Help section provides comprehensive how–to tutorials and step by step video lessons. You can gain access to the Help zone by pressing the Help or Video buttons in the upper right corner of each Control Panel section.