1 hour ticket response
Quick assistance is our prime duty and that’s why we have a team of competent tech support engineers who are eager to offer a fast solution to any question that you could possibly have. Just post your technical support ticket from the Web Control Panel and we’ll reply within sixty minutes at the latest. Actually, we work hard and aim for a 20–minute trouble ticket response time.
A Premium Support Service
We have a team of web hosting support engineers who are ready to reply to all your requests every time you require support. Most of our client service team members have many years of experience in the Linux shared hosting field, which implies that you can always rely on swift and adequate answers to your requests.
A User–Friendly Help Section
Built into the Web Control Panel is an intuitive Help section, which features various information sources. You can browse through a regularly updated knowledgebase featuring web hosting account administration articles and site management articles, watch our educational video tutorials or consult our F.A.Q. section.