Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You will find nearly all the answers to your questions in the easy–to–navigate Help Center section included in our Web Control Panel. It features an ever–increasing database with regularly asked questions and in–depth instructional articles prepared by our professional help desk support staff.

  • Top quality support service
  • Tutorial Video Clips

  • For all of you who want to find out how to tackle a common problem by watching a video tutorial, we’ve added a compilation of video tutorials to our Web Control Panel. All the educational video clips are short and easy to comprehend. They offer you visual demonstrations of different site administration techniques.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 support service and a sixty–minute support ticket response guarantee. Our practiced customer service technicians will be at your disposal 24/7 to respond to your enquiries and to resolve any issue that you may come across. Just send a ticket from the Help section and we will get back to you instantaneously.