A 99.9% Server Uptime
Our shared hosting system is based on a dependable, enterprise–level hardware architecture and a heavily modified version of Linux. This is why, regardless of what your web site is, or how many web site visitors you’ve got, or even if there’s a distributed denial–of–service attack, our physical machines will stay up and running and your websites will stay online.
Our Linux shared hosting packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to provide a top–class web hosting service, you can barely trust the default network configuration in a datacenter. We’ve built our own custom network in an effort to ensure a hyper–fast connection speed with the outside world.
And thanks to this, irrespective of which data centers you pick: our datacenter in the USA, our datacenter in the United Kingdom, in our datacenter in Finland, in our datacenter in Eastern Europe or our datacenter in Australia, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is valid with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not very pleased with our services, or if you think that they are inadequate, or if you decide that you require a Linux VPS hosting plans instead of a cloud hosting plan – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain total control over your domains even when you delete your hosting account with us.
24/7 Technical Support
If you have a web hosting company, your support engineers are of principal importance. This is why we’ve punctiliously gathered a highly experienced group of techs, each with lots of years of training behind his back. Thanks to them, our company offers 24x7 support with all our web hosting plans.
And not just that, we offer a 1–hour response time guarantee. All technical support requests are responded to within 1 hour and our average ticket response time is just twenty minutes!